Terms of service
OVERVIEW
Welcome to Nexora Home! The terms "we", "us" and "our" refer to Nexora Home. Nexora Home operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Nexora Home is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have the legal authority to use the Services.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide is accurate, current and complete, and that you have the necessary rights to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity carried out through your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate representations of our products and services. However, colors, dimensions, textures, and product appearance may vary slightly depending on your device, screen settings, manufacturing variations, or other factors.
We do not guarantee that every product will appear exactly as displayed on your screen.
All product descriptions, pricing, availability, and specifications may be updated or changed at any time without prior notice.
We reserve the right to discontinue products or limit quantities available to any person, geographic region, or jurisdiction where permitted by applicable law.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from Nexora Home.
We reserve the right to accept, decline, modify, or cancel an order where reasonably necessary, including in cases of pricing errors, suspected fraud, product unavailability, payment issues, or other legitimate reasons.
Your order is accepted once payment has been successfully processed and your order has been confirmed.
Please review your order carefully before submitting it. We may not always be able to modify or cancel an order once processing has begun.
If we make a significant change to or cancel your order, we will attempt to contact you using the information provided during checkout.
Returns, exchanges, and refunds are handled in accordance with our Refund Policy available on our website.
Products purchased through Nexora Home are intended primarily for personal or household use unless otherwise agreed.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and offers may change without prior notice.
The price charged for a product will be the price displayed at the time your order is placed and will appear in your order confirmation.
Any applicable taxes, duties, shipping charges, customs fees, or other charges will be displayed at checkout where applicable.
Promotional offers may be subject to additional terms and conditions. If promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.
You agree to provide accurate and complete billing, payment, and account information for all purchases.
You also agree to promptly update your information when necessary so that we can process transactions and contact you regarding your order.
SECTION 5 - SHIPPING AND DELIVERY
Orders are typically processed within 1–3 business days. Processing may take slightly longer during high-demand periods.
Delivery times vary depending on the destination, shipping method, carrier, customs processing, and other factors outside our reasonable control.
Delivery estimates are provided for convenience and are not guaranteed.
Once your order has shipped, tracking information will be provided when available.
We are not responsible for delays caused by carriers, customs authorities, severe weather, transportation disruptions, or other circumstances outside our reasonable control, subject to applicable consumer protection laws.
Risk of loss will transfer in accordance with applicable law.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, branding, text, images, graphics, videos, audio, website design, product descriptions, and other content, are owned by or licensed to Nexora Home and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal and non-commercial purposes only.
You may not reproduce, distribute, modify, republish, download, store, transmit, or commercially exploit material from our Services without prior written permission, except where permitted by applicable law.
Nexora Home names, logos, product names, designs, and branding may not be used without prior written permission.
Shopify names, logos, products, and services are trademarks of Shopify. Other trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, services, or features offered by third parties.
We may not monitor or control such third-party tools and provide access to them on an "as is" and "as available" basis.
Your use of third-party tools is at your own discretion and may also be subject to the terms and policies of the relevant third-party provider.
We may introduce new tools, resources, or features in the future. Such features will also form part of the Services and will be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links, integrations, or content provided by third parties.
We are not responsible for independently verifying the accuracy, availability, security, or practices of third-party websites or services.
If you choose to access a third-party website, you do so subject to that third party's terms and policies.
Please review the policies and practices of third-party providers before entering into transactions with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Nexora Home is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are made directly with Nexora Home.
Shopify is not the seller of the products offered by Nexora Home and is not responsible for transactions between you and Nexora Home except to the extent required by applicable law or Shopify's own terms.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy, available on our website.
Certain information may also be processed by Shopify in accordance with Shopify's own privacy policies.
Because our store is hosted by Shopify, Shopify may collect and process information relating to your use of the Services in order to provide, secure, maintain, and improve its platform.
Information may also be processed by service providers in countries other than your country of residence where permitted by applicable law.
Please review our Privacy Policy for more information about how personal information is collected, used, and shared.
SECTION 11 - FEEDBACK
If you submit reviews, ideas, suggestions, comments, feedback, photographs, videos, or other content ("Feedback"), you grant Nexora Home a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, distribute, and display that Feedback where permitted by applicable law.
You represent that you have the necessary rights to provide such Feedback and that your Feedback does not violate the rights of another person.
You must disclose any compensation or incentive received in connection with a review where required by law.
We may moderate or remove Feedback that we reasonably believe is unlawful, abusive, misleading, infringing, fraudulent, obscene, or otherwise inappropriate.
You are responsible for the accuracy and legality of the Feedback you submit.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.
Where permitted by applicable law, we may cancel or adjust an order affected by an obvious pricing, availability, or information error. If this occurs after payment has been taken, any required refund will be issued.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
(a) violate applicable laws or regulations;
(b) infringe intellectual property or other legal rights;
(c) harass, abuse, threaten, defame, or harm another person;
(d) transmit false, fraudulent, or misleading information;
(e) distribute viruses, malware, or harmful code;
(f) send spam, phishing messages, or unauthorized solicitations;
(g) impersonate another person or organization;
(h) interfere with the security or functionality of the Services;
(i) unlawfully collect personal information;
(j) bypass technical, security, authentication, or access controls; or
(k) use the Services for any other unlawful or malicious purpose.
We may suspend or restrict access to the Services if we reasonably believe these Terms have been violated.
SECTION 14 - AGENTS
This section applies where automated or semi-automated software or services ("Agents") access or interact with the Services.
Agents must comply with applicable laws, these Terms, and any technical or access restrictions implemented on the Services.
Agents must not conceal their automated nature, bypass security controls, circumvent CAPTCHAs, impersonate human users, or interfere with the normal operation of the Services.
We reserve the right to restrict or block automated access where reasonably necessary to protect the Services, customers, or our systems.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services where permitted by law, including where these Terms have been materially violated.
Any amounts properly due before termination will remain payable.
Provisions which by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, privacy, liability, indemnification, governing law, and other applicable rights and obligations.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information provided through the Services is intended for general informational purposes.
While we make reasonable efforts to provide accurate information, we do not guarantee that every piece of information will always be complete, current, or error-free.
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or other protection that cannot legally be excluded or limited.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Nexora Home and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Mandatory consumer protection rights remain unaffected.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Nexora Home, Shopify, and our respective affiliates, employees, contractors, service providers, licensors, and agents from third-party claims, liabilities, damages, or reasonable legal costs arising from:
(a) your material breach of these Terms;
(b) your unlawful use of the Services; or
(c) your violation of the legal rights of a third party.
This provision applies only to the extent permitted by applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or, where necessary, removed.
The remaining provisions will continue to remain valid and enforceable.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.
These Terms, together with our policies and any other applicable terms displayed on the Services, constitute the agreement governing your use of the Services.
Nothing in these Terms limits mandatory consumer rights that apply under applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where consent is legally required.
We may transfer or assign our rights and obligations in connection with a business transfer, restructuring, acquisition, or similar transaction, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms will be governed by the laws applicable in the jurisdiction where Nexora Home is legally established, subject to any mandatory consumer protection laws that apply in the customer's country of residence.
Any dispute will be handled by courts having lawful jurisdiction under applicable law.
SECTION 23 - HEADINGS
Headings are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You may review the current version of these Terms at any time on this page.
We may update or replace parts of these Terms when reasonably necessary.
Where required by applicable law, we will provide appropriate notice of material changes.
Changes will take effect on the date stated in the applicable notice or when published where legally permitted.
Your continued use of the Services after changes become effective may constitute acceptance of those changes where permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
nexorahome.contact@gmail.com
Our contact information is:
Nexora Home
Email: nexorahome.contact@gmail.com